Our Story

Work with the best

Who we are

PlacePass is a team of entrepreneurs, travelers, and tech geeks. We opened our doors in 2016 with the mission of enabling people to easily search, compare, and book great things to do in any destination. In short: we're in the business of fun.

PlacePass is led by co-founders Ethan Hawkes and Emily Bernard, who were inspired to build a business after decades of traveling and working in the hospitality industry. Their most memorable trips always included activities and excursions with great local guides, but finding those experiences took lots of time and research on multiple websites. There was no single aggregator keeping everything organized. So PlacePass was born.

For executive team bios, click here.

Things we love

What we're all about

We're here to help people have a great time. We believe that experiences – not things – are key to a happy existence. We're proud to help create moments that build lifelong memories, whether our customers are traveling in a far-flung destination or looking for something new to do in the neighborhood. We're excited to help people get out of their typical routines, discover great activities, and build new connections with friends and family.

Things we love

Things we love

Traveling (duh), Emily's rescue pup Milo, summers in Maine, Bonneville Triumph motorcycles, meeting our PlacePass customers, Global Entry, foosball tournaments.

Things we don't love

Things we don't love

When your plane is early but the gate isn't ready (why? WHY?!), no trips on the calendar, couch potatoes.

Meet the Team

Our Values

Work with the best

Work with the best.

We're proud to partner with the leading companies in the tour and activity business. PlacePass brings together high-quality experiences from top websites like Urban Adventures, GetYourGuide, Viator, CityPASS, LivingSocial, Groupon, and others. From hop-on hop-off bus tours to private helicopter rides, we offer great choices for every budget and every kind of traveler.

Customers come first

Customers come first.

We are dedicated to providing unparalleled service to our customers. Although we are an online travel company, we make it a point to not act like one- which means if you call or email us, you'll actually hear back from a human. We know your free time is valuable, so we're happy to answer your question and help you make the most of your travels.

Invest in our community

Invest in our community.

PlacePass is proud to partner with EGBOK, a non-profit organization in Cambodia that trains underserved young adults to become hospitality industry leaders.

For every purchase made on PlacePass, we donate $1 to support students at the EGBOK school and training center in Siem Reap, up to $20,000 annually. To learn more, please click here.